Tag Archive for: Video Conferencing

Posts

5 Reasons Why Your Business Should Be Transitioned to VoIP

/0 Comments/in , , , , /by

Business CommunicationVoIP has completely changed the way we communicate as it not only saves a lot of money but even improve the performance of businesses. The cloud based telephone system is a winner all the way because it comes with loads of benefits and features. If you are still apprehensive about the idea of making a switch to the VoIP then here is a list of 5 compelling reasons to do so:

VoIP Cuts Communication Costs

This is probably the most debated benefit of VoIP communication systems. The patrons of VoIP believe that it can help businesses save a great amount of money. Telephone bills often go over the roof in case your business is expanding and your office employees are making numerous long distance or overseas calls. In a conventional PSTN telephone network, the calls are transmitted over the conventional telecommunication lines whereas VoIP just uses the existing internet connection to transmit the calls. This implies that you only pay for the internet usage and the calls are almost free. People using the same VoIP application like Gtalk or Skype can even make free calls (both national and international), which can helps companies save a lot of money.

VoIP Delivers Rich Media Service

The old telephone systems that we use offers only voice calls and fax service, which is quite limited when compared to the rich media services offered by VoIP. Some of the advanced media services that employees often demand are instant messaging, video/voice calls, image transfer and presence. VoIP is a technology that facilitates the integration of rich media services with different applications and protocols. The modern communication needs of businesses make it mandatory to use media services and only VoIP offers the option to users. Thus, in order to stay connected and enjoy smooth communication, it is imperative that businesses migrate to VoIP.

Mobility Is In-Built in VoIP

The phone number portability feature offered by VoIP gives mobility a huge boost. The users need not use their deskphones only and they can set up ringing of multiple phones before moving to the voicemail. Thus, callers will never really miss out and you too would be able to attend to all customer queries with ease. The best thing about the VoIP is that the numbers are portable and you can use your phone from anywhere as long as you can connect to your IP network. This offers a huge amount of flexibility to the workers who can make or receive calls even when they are not present at their desks.

VoIP is Scalable

The primary concern of every growing business is the scalability feature of their communication systems in order to accommodate more lines or users. VoIP is a highly scalable communication technology wherein you will be easily able to upgrade or downgrade the system as per your requirement. This is completely missing from the legacy business telephone systems as you will need to add more equipment and lines in order to accommodate more users. On the other hand when you are using VoIP, this can be achieved by simply subscribing for a higher package and using the administrative controls to add more numbers to the network.

VoIP Offer Advanced Telephony Features

VoIP communication systems come loaded with unbeatable advanced telephony features, which you will never find on the legacy telephone systems. Some of the advanced telephony features that you can expect to avail while using VoIP systems are Find me/Follow me Call Routing, Voicemail to Email transcription, Music on Hold, analytic reports on bandwidth utilization and call details (inbound and outbound), Call screening, Coaching tools, Auto Attendant, Conferencing, Do not Disturb etc.

It is really unwise to ignore all the benefits offered VoIP so every intelligent business owner will definitely move to the latest VoIP communication systems.

About PhoneAM

At PhoneAM, we have the knowledge and experience to prepare a blueprint for your shift to VoIP. Call us today and we will guide you through the whole process.

PhoneAmerica Corporation is a leading supplier of advanced telecommunication systems for small and large business environments. A total service company, PhoneAmerica serves as a single point of contact for today’s growing communication needs, offering a wide range of telephone equipment, wiring, surveillance systems, telephone cost accounting systems, and voice processing systems.

Please call (800) 836-3601 for a free evaluation of your current system and the system you will need to carry your business into the FUTURE.

Why Should Company Start Using Video Conferencing

/0 Comments/in , /by

Expansion of companies often leads to dispersed workforce across multiple cities or countries all over the world.

Video Conferencing

Now, face-to-face meetings can turn expensive and ineffective when there is a situation which calls for collaboration among multiple individuals from different locations. Video conferencing is the perfect solution for companies that want their dispersed workforce to communicate, share and collaborate. In fact, a recent survey revealed that about 60% companies in the US prefer video conferencing to face-to-face meetings.  As the workforce of most of these companies was distributed over multiple locations, video conferencing provided them a feasible medium of conducting meetings and conferences.

Conferencing Infrastructure

The time taken to conduct face-to-face meetings often delay planning and execution of projects, which eventually result in losses for the company. It is very important for the companies to introduce human elements to their conferencing infrastructure, and, video conferencing tools facilitate this with ease. The use of audio conferencing was not all that inefficient but it failed to meet the standards of a face-to-face meeting when it came to collaborating and sharing information. Use of video conferencing, ensures smooth conferences and meetings where participants are able to get the same feel of face-to-face meetings.

Impact Of Video Conferencing

The psychological impact of video conferencing is huge as it is a proven fact that humans tend to believe more in what they see than what they hear. A sales meeting with a client over video conference can have a huge positive impact on his psyche. The sales executive from the company is able to provide a detailed presentation while backing the company’s claims with various graphical data and other information. A VC meeting is as good as a face-to-face meeting when it comes to providing a convincing presentation to customers or clients.

Advantages of Video Conferencing

The advancement of technology has made video conferencing a seamless technology that facilitates high quality of video and audio. The quality of voice and audio was a matter of concern even a decade back but the latest video conferencing solutions have eliminated all those hurdles. It is now possible to conduct a VC meeting without worrying about the audio or video quality. The improvement in the Internet technology has also boosted video conferencing solutions. The higher speed and better bandwidth provides an enriched VC experience.

Besides, all the above advantages, the latest VC solutions available in the market are equipped to handle seamless integration of various other communication tools. Since VC solutions can be installed on a local network, various other tools can be easily be integrated with it. For instance, Slideshare presentations, file sharing, online collaboration etc., are made quite easy with the use of VC. It is important to understand that VC solutions have been specially designed to cater to the conferencing needs of corporate houses.

Unified Communication

Meetings conducted over VC can be really fruitful as the participants are able to share huge amount of data on a real-time basis. They will not only be able to touch upon the different agenda of the meeting with ease but will also be able to carry out transparent deals. All the participants will be in the loop and decisions could be taken without delays with valuable inputs from every participant. Video conferencing will help executives remove any bottlenecks without unnecessary delays.

It is essential that the power of VC is understood by the owners and the top-level management of every company. They must realize that with the use of VC, not only can the company save on travelling costs but they will be able to extend a personalized experience to the employees. Production and work efficiency will definitely get a huge boost with the introduction of video conferencing in a company.

About PhoneAM

At PhoneAM, we have the knowledge and experience to prepare a blueprint for your shift to VoIP. Call us today and we will guide you through the whole process.

PhoneAmerica Corporation is a leading supplier of advanced telecommunication systems for small and large business environments. A total service company, PhoneAmerica serves as a single point of contact for today’s growing communication needs, offering a wide range of telephone equipment, wiring, surveillance systems, telephone cost accounting systems, and voice processing systems.

Please call (800) 836-3601 for a free evaluation of your current system and the system you will need to carry your business into the FUTURE.