All over the world businesses have realized the importance of maintaining a robust and efficient communication system. This is one big reason why companies are migrating to the latest communication systems like VoIP and Unified Communication (UC). Small and Large Enterprises can now seamlessly access features like voicemail to email or voice mail transcription, audio and web conferencing, call recording, direct dial and applications for smart phones for mobility. IP telephone systems allow business with multiple offices to connect together, over the internet for faster communication and reduced cost. There is still a place for traditional digital system, but VoIP premise and cloud based solutions offer more flexibility and features.
K-12, municipalities & Higher education can buy off the PEPPM contract. Click the PEPPM link and scroll down to Grandstream and PhoneAmerica
Great benefits
There are several benefits of using the latest IP Business Phone Systems and some of these include priority call routing, handling of large call volumes, video/audio call conferencing etc. Some of the prominent uses of IP telephony systems are as follows:
- Great flexibility
- Smooth communications across several platforms
- Higher volume of call handling
- Lower call rates
- Employees and clients connected by a common communication system.
A huge factor for business success and growth, for any size company, is enabling employees to be as productive and responsive as possible. Previously, only large enterprises possessed the vast purchasing power required to adopt new technology for improved communications and workplace efficiency. Smaller businesses used to only dream of having deep financial pockets to afford such business significant solutions. Those days are gone. The evolution of technology, based on adoption of open industry standards vs. proprietary protocols, along with increased marketplace competition has given SMBs/SMEs access to all kinds of enterprise-grade communications technologies.
PhoneAmerica Cloud Solutions
We Now offer our own Cloud based Phone system and SIP phone lines backed up by redundant data centers in Miami, Dallas, and Silicon Valley. With Unlimited local and Long distance calling in the continental USA we can help reduce the cost of paying the high monthly fees to your local telco provider. PhoneAmerica bundles your phone system and voice services into one solution for one low flat rate. Get all the features with No up-charges, No add-ons, No overages, and No “catches”. Enjoy the immediate advantage with one vendor for a complete telecom solution that will save you money and increase productivity, all back by our own fully trained staff.
| Cloud Based System
We take care of the phone system in our fully redundant data center. All you need are IP phones that plug directly into the internet via your existing network. |
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| Virtual Receptionist
Improve your customer experience with a professional greeting and route them to any employee, department or any other destination like a cell phone. |
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| Web Management
Our simple to use portal allows you to access your features and settings 24/7 via the web. Make simple changes or even choose to give your employees access to manage find-me-follow-me, voicemail-to-email and more. |
Cost Effective
PhoneAmerica’ s Hosted Phone System provides the features and management control of a premise-based phone system, without the upfront investment and ongoing support costs a PBX or Key System requires. PhoneAmerica Hosted solution provides a lower total cost of ownership than premise based or Centrex solutions.
Feature Rich
Our Hosted Phone System is available with all features and no restrictions at no extra cost to you. Greet callers with a professional recording and voice menu, automatically route them to departments, enable “follow me” call routing, receive voicemail in your email box and much more. Enjoy Enterprise features at a Small Business price.
Fully Managed
PhoneAmerica tailors your services to your exact requirements and delivers a Hassle Free, All Inclusive Hosted Phone System. As a fully managed solution there is no need to source your service, hardware, installation and maintenance from different vendors. We handle the details so you can focus on what’s important: Your Business.
Seamless Transition
PhoneAmerica voice services are incredibly easy to implement, manage, and use. Plus, choosing PhoneAmerica as your telecom provider requires no changes to your existing phone numbers.
Grandstream Networks
The Grandstream UCM6300 series of IP PBXs allows businesses of all sizes to build powerful and scalable unified communication solutions in an easy-to-manage fashion with no licensing fees. This enterprise-grade IP PBX can support up to 6000 users and allows businesses to unify all of their communication technologies on to one centralized network, including voice, video calling, video conferencing, video surveillance, data tools, analytics, mobility options, facility access, intercom and more. The UCM6300 series can be integrated with third party applications and platforms, including customer relationship management (CRM) and property management systems (PMS), and offers an API for additional custom integrations.
For management and monitoring, the UCM6300, uses the compatible with the Grandstream Device Management System (GDMS) which allows administration from a central location, across all devices, no matter where they are located. This unified communications manager also offers a built-in video conferencing platform with support for desktop users through the Grandstream Wave desktop app. By offering thousands of secure and reliable features at an all-inclusive p rice point without any licensing fees, costs-per-feature, or recurring fees, the UCM6300 series allows enterprises, offices , hotels, retail chains, call centers and more to create a seamless unified communication solution.
Results and Impacts Achieved through Grandstream
◀ Reduced telecom and long distance costs between office locations and remote workers; saves on cell phone bills by routing domestic and international calls made on a smartphone through VoIP
◀ Affordable ‘get started’ costs including all hardware and software (excluding SIP Phones)
◀ No annual licensing fees, recurring fees or software/firmware upgrade costs
◀ Web interface simplifies set-up, customization, remote management and maintenance
◀ Expanded voice communication options with custom voice features like IVR, call queue, call recording, call routing and conferencing features
◀ Unite geographically-dispersed locations on one centrally-located IP PBX; extension dialing across network; mobile and remote workers also included.
◀ WiFi voice and video solution that allows a business to stay mobile and productive
◀ Improved experience for users calling into a solution with an integrated call center functionality, features include: ring groups, call statistics, virtual queue support, position announcement, CTI support, and more
ESI eSIP Evolution Series™
The all-new ESI eSIP Evolution Series™ delivers power, performance, flexibility and scalability for small to mid- sized enterprises up to 500 users. With a modular design that uses the very latest advanced standards-based technology, the eSIP Evolution Series is engineered for the communications needs of today, while “future-proofing” your investment with the ability to grow along with your organization in the future.
- Easy to Deploy
- Power & Performance
- Premium Technology & Features
- Secure & Reliable
- Mobility with ESI eMobile App
Key Features
Quick multi-site & remote user connections
- Advanced call handling options
- Built-in call recording capability
- Conferencing & three-way calling
- Visual voice mail
- Web-based management
- Powerful add-ons include ESI eMobile smartphone application
The SL2100 Communications System: Built-in Brilliance
Smart Communications System
The way we do business and the way we communicate is changing rapidly. Mobility has become the norm. Customer expectations have soared and budgets have shrunk. The SL2100 galvanizes your team. In turn, it creates a positive customer experience that generates repeat business.
It’s highly cost effective because there’s more built-in. With VoIP capabilities, it puts Unified Communications within reach of small businesses or it can be used as a resilient TDM solution with future-proof upgrade potential. It also presents considerable savings and functionality over and above alternative hosted solutions.
Your business can’t afford downtime and nor can your communications. The SL2100 provides a reliable, ‘always on’ solution. There’s less hardware, less licenses and less maintenance to worry.
Value for Money
Powerful communications with a small business price tag
Easy to Use
Handsets and applications include shortcuts that speed up working processes
Keep Connected
Never miss a thing with your mobile device connected to your office number
Safety First
Quickly direct first responders by knowing which user dialed 911
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral Office Get an integrated communications solution that combines messaging, video conferencing, and phone calls into one unified platform. Learn how RingCentral Office lets you communicate the way you want from anywhere and on any device.
RingCentral Contact Center Achieve extraordinary results with a contact center solution that offers unparalleled value to more customers. Manage customers better, resolve cases faster, and make your processes more efficient. Find out how RingCentral Contact Center can help your call center meet your clients’ needs with a free demo.
RingCentral Engage Digital Improve customer service and increase customer satisfaction through RingCentral Engage. This unified digital engagement platform lets you connect with your customers on their channel of choice through a single interface, thus, helping your business build stronger relationships and gain deeper insights.
Mitel 6900 series phones will be incorporated onto the Ring central platform
Toshiba IP edge and Strata CIX /CTX phone system
While Toshiba has exited the Telecom industry and is no longer manufacturing these product lines PhoneAmerica can support installed systems for as long as parts are available.
