Why Should You Consider A Unified Approach To Your Communications Systems?

Unified communication is the latest extension of the VoIP communication solutions and users love the new experience. Unified communication is all about integrating all your communication channels, tools and endpoint devices on a single platform. You will be able to manage and maintain all the devices from the easy-to-use interface. The popularity of unified communication has grown immensely over the last few years as users are able to avail the numerous features at the click of a mouse. There are several advantages of taking a unified approach to our communications systems and some of the most noted ones are listed below:

Get Decisions Made Quicker – If you are a business owner or a management executive in your company then you must be aware about the significance of quick decision making. If you are not able to make decisions quickly then there are chances of losing out on lucrative deals or incurring losses. Quick decisions can be taken only when the decision maker (in this case, the business owner or the manager) needs to have real time reports, data, or information about a particular business process. For instance, if the sales manager does not have the data on the field executives then there are chances that he deploys additional sales executives in the same zone thus crowding it unnecessarily. On the other hand, if he had the information about the number of sales executives deployed in a particular zone then he can strategize accordingly.

Unified communication helps the business owners and the executives keep updated with the latest happenings in various departments of the company where the employees or field executives are able to share the information a real time basis. Even if the worker uses his/her smartphone that’s integrated with the communication system at the office, then sharing information becomes really easy. So, it is possible to make decisions without any delay.

More Efficient Remote Working – The unified communication solution removes geographical boundaries and even the workers at remote locations can log on to the centralized office communication system. Through the integration of remote endpoint devices like laptops, smartphones and tablets, workers can communicate effectively with their colleagues and perform their daily tasks even when they are located thousands of miles away from their offices.

See Who You are Talking To – The unified communication solutions are compatible with video conferencing devices, so you will be able to see the person you are talking to. This facility can be availed without any extra costs, thus you can voice chat or video chat without incurring any additional expenses.

Better Business Process Integration – All your business process can be integrated by migrating to the unified communication system. Business processes that use communication features like instant messaging, video conferencing, and automatic call routing can all be integrated to give rise to an enhanced system.

Less Time Managing Your Inbox – We all spend a lot of time managing our inboxes – there are a variety of emails from different people, departments and customers, which include even voicemails and instant messages. By opting for the unified communication system, you will be able to manage different channels of communication from a single platform or easy to use interface. You will be able to log into the system by using a single username and password. Now, you can manage your voicemails, email notifications, instant messages from the primary interface without having to log into different accounts for different communication purposes.

Unified communication is the new approach for companies that are looking towards encouraging mobility, BYOD (Bring Your Own Device) and reduced communication costs.

About PhoneAM

PhoneAmerica Corporation is a leading supplier of advanced telecommunication systems for small and large business environments. A total service company, PhoneAmerica serves as a single point of contact for today’s growing communication needs, offering a wide range of telephone equipment, wiring, surveillance systems, telephone cost accounting systems, and voice processing systems.

Please call (800) 836-3601 for a free evaluation of your current system and the system you will need to carry your business into the FUTURE.