VoIP has completely changed the way we communicate as it not only saves a lot of money but even improve the performance of businesses. The cloud based telephone system is a winner all the way because it comes with loads of benefits and features. If you are still apprehensive about the idea of making a switch to the VoIP then here is a list of 5 compelling reasons to do so:
VoIP Cuts Communication Costs
This is probably the most debated benefit of VoIP communication systems. The patrons of VoIP believe that it can help businesses save a great amount of money. Telephone bills often go over the roof in case your business is expanding and your office employees are making numerous long distance or overseas calls. In a conventional PSTN telephone network, the calls are transmitted over the conventional telecommunication lines whereas VoIP just uses the existing internet connection to transmit the calls. This implies that you only pay for the internet usage and the calls are almost free. People using the same VoIP application like Gtalk or Skype can even make free calls (both national and international), which can helps companies save a lot of money.
VoIP Delivers Rich Media Service
The old telephone systems that we use offers only voice calls and fax service, which is quite limited when compared to the rich media services offered by VoIP. Some of the advanced media services that employees often demand are instant messaging, video/voice calls, image transfer and presence. VoIP is a technology that facilitates the integration of rich media services with different applications and protocols. The modern communication needs of businesses make it mandatory to use media services and only VoIP offers the option to users. Thus, in order to stay connected and enjoy smooth communication, it is imperative that businesses migrate to VoIP.
Mobility Is In-Built in VoIP
The phone number portability feature offered by VoIP gives mobility a huge boost. The users need not use their deskphones only and they can set up ringing of multiple phones before moving to the voicemail. Thus, callers will never really miss out and you too would be able to attend to all customer queries with ease. The best thing about the VoIP is that the numbers are portable and you can use your phone from anywhere as long as you can connect to your IP network. This offers a huge amount of flexibility to the workers who can make or receive calls even when they are not present at their desks.
VoIP is Scalable
The primary concern of every growing business is the scalability feature of their communication systems in order to accommodate more lines or users. VoIP is a highly scalable communication technology wherein you will be easily able to upgrade or downgrade the system as per your requirement. This is completely missing from the legacy business telephone systems as you will need to add more equipment and lines in order to accommodate more users. On the other hand when you are using VoIP, this can be achieved by simply subscribing for a higher package and using the administrative controls to add more numbers to the network.
VoIP Offer Advanced Telephony Features
VoIP communication systems come loaded with unbeatable advanced telephony features, which you will never find on the legacy telephone systems. Some of the advanced telephony features that you can expect to avail while using VoIP systems are Find me/Follow me Call Routing, Voicemail to Email transcription, Music on Hold, analytic reports on bandwidth utilization and call details (inbound and outbound), Call screening, Coaching tools, Auto Attendant, Conferencing, Do not Disturb etc.
It is really unwise to ignore all the benefits offered VoIP so every intelligent business owner will definitely move to the latest VoIP communication systems.
At PhoneAM, we have the knowledge and experience to prepare a blueprint for your shift to VoIP. Call us today and we will guide you through the whole process.
PhoneAmerica Corporation is a leading supplier of advanced telecommunication systems for small and large business environments. A total service company, PhoneAmerica serves as a single point of contact for today’s growing communication needs, offering a wide range of telephone equipment, wiring, surveillance systems, telephone cost accounting systems, and voice processing systems.
Please call (800) 836-3601 for a free evaluation of your current system and the system you will need to carry your business into the FUTURE.