As trends and things stand now, it seems that the global market for hosted PBX technology and SIP trunking is likely to continue growing.
Rapid implementation of SIP trunking and hosted PBX solutions in the business organizations support unified communication services. This has actually given this expectation a massive shot in the arm.
Studies conducted by various research bureaus have clearly shown a substantial increase in revenue from residential as well as commercial sectors since the first half of 2013. Since then, this sector has seen a substantial growth. Both hosted PBX and SIP trunking has been noted as the fastest growing and most promising segments amongst VoIP based services. This, as per experts, is mainly due to the fact that business houses, corporate and large enterprises prefer to opt for hosted solutions.
All the experts who are dealing with this subject have a unified opinion in this regard. Hosted PBX and SIP Trunking are on the very right track and they expect that residential VoIP is likely to constitute the majority of revenue. However, till now the growth has mainly been fuelled by business services such as cloud based unified communication and SIP trunking. These two are expected to expand further and find broader adoption with business enterprises of every size and scale.
With all enterprises thriving hard for a holistic growth, the expectation for global business oriented VoIP service revenue is set to grow at around 7% CAGR over the next few years.
All this is the scenario from the perspective of the large scale enterprises and the domestic sector. The perspective of small scale enterprises is no push over as well. With people’s concern over security issues on a steady rise, even small scale companies are putting more emphasis on Hosted PBX and SIP Trunking technology services. This trend is expected to go up in the coming days.
The concern of people over security is on a steady rise. Pushed by the failure of security in a number of high profile corporate organizations, small scale companies are investing upon Hosted PBX and SIP Trunking technology for ensuring their own safety and security. In fact, going by the trends, safety and security is, and likely to be, the most pivotal contributing reason why Hosted PBX and SIP Trunking technology is being considered the best option.
However, quite expectedly and not surprisingly, though, quality or clarity of the service provided along with the most favorable pricing structure continues to round out the top three expectations. As expected, though, pricing is in fact on a downslide in terms of importance, and this trend indicates a more familiar expectation that any VoIP based communication system is going to be affordable than a conventional, physical telephone system.